PensionHelp - Centrelink benefits made simple

Helping you with the Age Pension and other Centrelink benefits

Our streamlined process saves you time and stress

Be sure you are getting the right benefits

No confusing forms - just quick results

Age Pension
applications

Our straightforward process will save you time and frustration. No long queues or waiting on the phone.

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Age Pension
reassessments

You might be missing out on thousands of dollars every year if you don’t keep Centrelink up to date.

Find out more

Commonwealth Seniors
Health Card

The CSHC provides valuable discounts on medicines, Medicare refunds on hospital stays and bulk-billing.

Find out more

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Overwhelmed and confused

Anna's situation

Anna had been on the Age Pension and things were fine. However, the benefit stopped when she downsized her home, moved to a unit and purchased another rental unit. She rented this to her son.

Reporting this information to Centrelink is hard and the payment stopped due to incorrect information supplied, lack of understanding, slow response to poorly worded requests for information and pure frustration.

How we helped

PensionHelp was able to complete Anna’s claim and accurately report her information to Centrelink. She now receives $165 per fortnight ($4,290 per year) under the Asset Test.

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Retiring to the renovator’s dream

Sue and Phillip’s situation

Sue and Phillip are ages 62 and 66. They have worked hard in their own business and have loved life.

They had an offer to sell the timber business that included quarterly payments of $50,000 for three years if certain business targets continued to be met.

In planning their retirement, they purchased a coastal home that they can renovate over time, close enough to a boat ramp so they could get out on the water in between renovations.

They applied for the Age Pension, but it was endless paperwork given their previous business and they had no idea if they could even receive a benefit.

How we helped

Through their financial adviser, they had received some great advice around their business sale and superannuation of about $700,000 combined.

We were still able to achieve an Age Pension for Phillip of $485 per fortnight ($12,610 per year) under the Asset Test. Sue will have to wait until her 67th birthday to be eligible.

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Not sure where to start

Allan’s situation

Allan was informally renting accommodation at a residence owned by an elderly couple. He was 70 and had not worked for some time. He was the first to admit he didn’t keep on top of his superannuation or know what he was eligible for.

He was concerned about how long his savings of about $150,000 in super would last.

How we helped

We assisted Allan to apply for the Age Pension and rent assistance and supplements.

Allan now receives a life-changing amount of $1,090 per fortnight ($28,340 per year) which includes rent assistance.

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A new life

Mary’s situation

Mary and her husband had been on the Age Pension. At the time of their separation, Mary did the right thing and informed Centrelink of her relationship and residential change.

This resulted in a very quick and unexpected reduction to her Age Pension. Her relationship status changed to single and half of the family home she had just left quickly became an assessable asset.

How we helped

As Mary went through her financial separation and potential income options it was important to keep Centrelink updated with the correct information. More important was understanding how these changes were going to impact her income.

Having someone assist and clearly explain her financial choices gave Mary more confidence and comfort at this difficult time. She knew her payment was correct so there were no nasty surprises.

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A passion for fast cars

Roslyn and Terry’s situation

Roslyn and Terry, had a passion for fast cars and this was something they had more time for in retirement. They were both on the Age Pension and managed their money and expenses well.

However, after applying for the Age Pension, the excitement of buying and selling old cars was more exciting than reviewing their Centrelink assets and updating their bank balances.

How we helped

After reviewing their Centrelink Age Pension with us, it was clear that a lot had changed, which included selling and making some gains on a car here and there and also the purchase (and sometimes expense) of a new passion motor project.

Roslyn and Terry ended up increasing their Age Pension by $50 each per fortnight ($2,600 per year). They understand the importance of staying on top of their listed details due to the changes to their portfolio.

Why use PensionHelp?

We are Centrelink experts

You are in good hands. We have processed thousands of applications and know the Centrelink benefit process backwards.

Simpler, faster process

Our streamlined application asks you only the questions that apply to you, rather than needing to answer every question on Centrelink’s forms.

We apply for you

We check your details and submit to Centrelink for you. We typically see approvals within 2-3 weeks and 98% of our applications are approved.

We keep you informed

We are only a phone call, email or message away to provide personalised help.

Receive the right amount

Get peace of mind you are getting the correct entitlement. We even let you know about other benefits that you could be eligible for.

Stress-free

We save you the confusion and stress of dealing with Centrelink, plus you avoid mistakes that can cause delays.

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Having guidance as I navigated my divorce and updated Centrelink was more than helpful.

Not only was it one less thing to do but it gave me comfort that I was getting the right benefit.

- Margaret Rae, Mosman, NSW

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A fantastic service! We hadn’t previously looked into entitlements and were daunted by others’ experiences with Centrelink, but the team helped us to work out our eligible benefits and completed the claim.

We now enjoy additional perks and have the peace of mind to get on with the joys of retirement living!

- Colleen and David Price, Wangi Wangi, NSW

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Claiming benefits was a whole new world. It was a relief not to have to worry about it especially as it came at a time my husband needed extra care.

It was well worth the money and reassuring to know I won’t be one of those terrible news stories where people receive more than they are entitled to and have to repay thousands.

- Angela Ninham, Hallidays Point, NSW

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Thank you so much for your assistance with our claim and updates. During a stressful period, I could depend on the team to help me receive the right benefits, with a fast and easy process and honest communication.

I couldn’t have done it without you!

- Robyn and Theo Kabeck, Beaumont Hills, NSW

How PensionHelp works

You provide us your details

Our simple application process typically takes less than an hour rather than hundreds of questions on Centrelink’s forms.

We apply on your behalf

We check your application is complete so that it is processed quickly and won’t get stuck in the system.

You visit Centrelink

You only need to show your ID at Centrelink.

We liaise with Centrelink

If there are any further questions we liaise with Centrelink so you don’t need to.

Your pension starts sooner

We get fast results so you don’t miss any payments.

Your ongoing benefits

We can support you with ongoing entitlement claims to maximise your benefits every year.

Hear what our customers say

They made it so easy, sorted me out I know exactly what's involved in what I have to do I appreciate their help so much.

- Roslyn Adams

As mum's financial situation was changed PensionHelp made the whole process worry free.

- Beverley Evans

You're really great with responding really quickly to some fairly complex questions and also demystifying some of the information that we need in dealing with some of the federal agencies.

- Shahida Sweeney